1. Scan the configuration barcode shown below.
2. Scan the factory reset barcode below.
3. Follow the Bluetooth pairing or receiver pairing step below, then test the scanner again.
4. Scan the configuration barcode shown below.
5. Scan the configuration barcode shown below.
Scan the configuration barcode shown below.
If the issue continues, reset the scanner and repeat the pairing steps, or contact support with a short video of the problem.