1. If it still does not work, provide a clear photo or video so support can verify the setup.
2. Scan the configuration barcode shown below.
3. If the issue continues, reset the scanner and repeat the pairing steps, or contact support with a short video of the problem.
Plug the USB receiver into the computer, then wait for the scanner to pair.
Scan the configuration barcode shown below.
Scan the configuration barcode shown below.