This article explains how to configure your wireless barcode scanner to work with a 2.4GHz USB receiver (dongle). Depending on your system requirements, the scanner can operate in either HID Keyboard mode or Virtual COM (Serial) mode for data transmission.
Applicable to: All wireless barcode scanners
Note:
- HID Keyboard mode is plug-and-play and works with most applications.
- Virtual COM mode is required for systems that need serial communication.
- Ensure the 2.4GHz receiver is properly inserted before configuration.
- This setting applies only to 2.4 GHz connections.
Issue / Question
How do I switch between keyboard mode and virtual COM mode?
How to set it to virtual serial port mode?
How to switch back to keyboard mode?
Resolution / Answer
If you haven’t configured the 2.4GHz adapter connection yet, click here to proceed with the setup.
To configure the working mode, scan the appropriate barcode below:
Receiver as a Virtual Serial Port
Receiver as a Keyboard
If this does not resolve the issue, please reset the barcode scanner or contact us. Click here to find your barcode scanner model and perform the reset.