When a barcode scanner is connected to an iOS device via Bluetooth HID mode, the on-screen keyboard may not appear by default. This article explains how to control the iOS keyboard behavior, including how to hide or enable it based on your scanning needs.
Applicable to: All bluetooth barcode scanners
Note:
- iOS devices typically hide the on-screen keyboard when a Bluetooth HID device is connected.
- These settings allow you to manually control when the keyboard appears.
- Behavior may vary slightly depending on the iOS version and application used.
Issue / Question
- Why doesn’t the iOS keyboard appear when my scanner is connected?
- How do I enable or disable the on-screen keyboard on iPhone or iPad?
- Can I control the keyboard using the scanner trigger?
Resolution / Answer
Note: The following settings apply when the scanner is connected in Bluetooth HID mode to an iOS device.
Scan the “iOS Keyboard Setting” Barcode
Popup IOS keyboard by hold trigger 4 seconds
Default: Disabled
Popup IOS keyboard by double click trigger
Default: Enabled
Popup IOS keyboard after send
Default: Disabled
If this does not resolve the issue, please reset the barcode scanner or contact us. Click here to find your barcode scanner model and perform the reset.